CORONAVIRUS (COVID-19) INFORMATION FOR OUR CUSTOMERS
Due to the impact of COVID-19, the delivery of your order may be delayed by up to 5 working days.
We are temporarily unable to deliver to Azerbaijan, Botswana, Cuba, Djibouti, Mauritania, Pakistan, Tanzania, Venezuela, Zambia and Zimbabwe.
1. I live in the UK.
UK orders are dispatched from our UK warehouse with Royal Mail 1st Class, and the estimated delivery time is 1-3 working days.
2. I live in the US.
US orders are shipped with USPS First Class (tracked) from our Michigan warehouse, and the estimated delivery time is 2-3 working days.
3. I live in Canada.
Canadian orders are shipped with Canada Post Lettermail from our Michigan warehouse, and the estimated delivery time is 5 working days. We use a 3rd party company across the Canadian border, so the customs’ fees are on us.
4. I live somewhere else.
All other orders are dispatched from UK with Royal Mail International Standard and are usually handled locally by the standard postal service. We ship worldwide to most destinations, and the estimated delivery time for these orders is 2-5 working days within Europe (with some exceptions) and 5-15 working days for the rest of the world.
5. We are unable to ship to Russia, India, Somalia, Yemen, Libya, Democratic People's Republic of Korea and China.