Buy Buy Sugru

We're looking for awesome new people to join our team

What skills y'all gotta pay the bills

Ecommerce Executive

We are looking for an enthusiastic and pragmatic ecommerce executive to play a key role in supporting the Head of Ecommerce in bringing our ecommerce strategy to life. 

You will be responsible for executing our ecommerce and retention strategy across our online revenue channels and you will make a significant impact in delivering our ambitious growth targets. You will be part of a tight knit, hands-on multidisciplinary team: collaborating with the marketing and sales teams as well as agencies, developers and designers… You think big and your technical understanding and data driven approach will ensure that you can contribute to big strategic projects as well as driving micro optimisations forward. Your flexibility and agility will make you a strong player as part of a vibrant team up for challenges and a bit of a laugh as well!


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We’re looking for an Ecommerce Executive to be responsible for:

  • Project-managing expansion and improvement of our online shop
  • Assisting with the the design, development and content management of Sugru.com to ensure full funnel optimisation for user journeys
  • Deploying a funnel optimisation strategy via SEM, on site targeting and retargeting
  • Understanding our etailing ecosystem and produce relevant analysis for healthy growth across channels
  • Monitoring listing compliance and improvements across channels
  • Exploring and developing new product discovery partnerships
  • Coordinate and establish agency relationships in your area of expertise

You will be talented and experienced in the following:

  • Performance / Conversion Marketing
  • Funnel optimisation
  • Data analysis and insight generation
  • Retention strategies across digital channels
  • Project management
  • Getting great results from internal and external design & development teams

About you:

Our ideal candidate will have a minimum of 3 years experience working in an ecommerce anchored position, with a proven record of growing revenues and conversion optimisation success. In terms of approach and style, you will have already demonstrated:

  • An entrepreneurial attitude, being an amazing team player, able to turn challenges into opportunities, bad days into positive learnings and ideas into winning implementation
  • Strong Can Do attitude with robust organisational skills
  • Ability to operate brilliantly in both strategic and activation modes
  • Analytical thinking, good technical knowledge and expertise of the latest ecommerce trends
  • Ability to understand and align with business priorities and processes
  • Excellent communication skills in all forms
  • A cheerful and positive personality, happy to roll up your sleeves

Remuneration:

The salary range is £27-30k, based on experience

About Us:

FormFormForm Ltd is our Company. We invented Sugru, the world’s first truly mouldable glue, and we make, ship, market and sell it to people everywhere from our base in East London.  Our brand promise is centred on empowering people to enjoy fixing and improving things. We aim to innovate wherever we need to, including in our manufacturing. Our core technology is already patented and our challenge is to manage our growth to the benefit of our employees, customers and shareholders. If you are looking for excitement and challenge in a career that can grow as we grow, we’re looking forward to hearing all about you. Don’t just send us your CV, tell us why you are the right person to help us fuel the growth of our ecommerce channels!

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Desktop and Network Support Technician

We are looking for a desktop and network technician to support over 50 users at our company head office in London. The role requires first class customer service with the ability to help the team achieve a rapid resolution on all technical issues.

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The role will involve:

Desktop Support

You will be the onsite technical expert helping staff with their day-to-day IT requirements and issues, examples include:

  • Be the point of contact for all support requirements.
  • Manage IT processes and procedures, e.g. New user set up, maintaining IT policies, compliance/license issues etc.
  • Set up new and/or upgrade desktop hardware.
  • Troubleshoot desktop and laptop issues.
  • Install/upgrade software and operating systems.
  • Be responsible for both PC and Mac support (80:20).
  • Manage and maintain the IT inventory.

Network Support

As a growing company our network requirements are constantly evolving; you will be responsible for the support and maintenance of the IT network, examples include:

  • Maintain and support network hardware such as servers, cabling, Wi-Fi access points etc.
  • Troubleshoot network issues.
  • Install/upgrade network software and operating systems.
  • Develop a resilient and scalable network topography.
  • Manage storage and filesystems.
  • Manage backups and disaster recovery.
  • Manage network security and policies.

IT Strategy

In addition to daily support duties the role is responsible for developing the IT function to ensure it is fit for purpose as the Company grows, examples include:

  • Work with the Head of Business Admin to develop a roadmap for IT to empower the Company to achieve its goals.
  • To own the IT roadmap and project plan accordingly.
  • Manage the IT budget.
  • Manage stakeholders.

About you (essential)

You will already have experience working in a similar role. You will be autonomous, able and comfortable to work on your own, have a passion for IT and a desire to help others with their IT requirements. You will need excellent communication skills and a strong drive to learn and to progress your IT career. You must enjoy deploying IT as a means to a business end.

About you (desirable)

A degree in Information Technology or similar subject or certification in desktop/network support. Previous experience working in a small or medium size company with a small IT department.

Salary: £27,000-£30,000 + benefits

About us

FormFormForm Ltd manufacture the consumer product Sugru which people all over the world are using today. Our brand promise is centred on empowering our consumers to fix and improve the things in their everyday lives. We are focussed on innovation in everything we do including our manufacturing. Our core technology is already patented and our challenge is to manage our growth to the benefit of our employees, customers and shareholders. If you are looking for excitement and challenge in a career that can grow as we grow, we’re looking forward to hearing all about you. Don’t just send us your CV, tell us why you want to work with a product as awesome as Sugru!

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