Terms and Conditions
Website terms and conditions for http://www.sugru.com
These terms and conditions govern your use of sugru.com. Please read the terms in full before you use sugru.com. If you do not accept these terms, please do not use this website. Using the website implies that you accept these terms.
We do occasionally update these terms so please refer back to them in the future.
1) Site Access
You will be able to access the majority of this website without having to register any details with us. However, particular areas of this website will only be accessible only if you have registered.
2) Use of website
You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
The copyright and other intellectual property rights in all material on this website are owned by us or our licensors and must not be reproduced without our prior consent. Subject to paragraph 2.1, no part of this website may be reproduced without our prior written permission.
3) Site uptime
We take all reasonable steps to ensure that this website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore we will not be liable if this website is unavailable at any time. This website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.
4) Visitor conduct
a) for which you have not obtained all necessary consents;
b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data. We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of the above.
5) Links to and from other websites
Any links to third party websites located on this website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this website, it is at your own risk. If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this website, and subject to the following conditions:
a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;
b) you do not misrepresent your relationship with us or present any false information about us;
c) you do not link from a website that is not owned by you; and
d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.
We take all reasonable steps to ensure that the information on this website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this website at any time and without notice. The material on this website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
The material at this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these terms may have effect in relation to this website.
7) Exclusion of liability
Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this website.
Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.
8) Governing Juristiction
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
9) About us
Our full name is FormFormForm Limited.
Our registered office and principal trading address is Unit 2, 47 – 49 Tudor Road, London E9 7SN, UK.
Our company registration number is 5256222
Our email address is [email protected]
Our principal phone number is +44 (0) 20 7998 0022
Our VAT number is 866656767
1) Information We Collect
In operating our website we may collect and process the following data about you:
a) Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
b) Information that you provide by filling in forms on our website, such as when you register for information, register for a free sample, enter a competition or make a purchase.
c) Information provided to us when you communicate with us for any reason.
When you use our website we gather analytics information about your device and browser in order to obtain statistical information regarding the use of our website and service. This information is purely statistical data about our visitors and the use of our site, and does not identify you personally.
We also gather information about your use of our website and internet use by using a cookie file which is downloaded to your computer automatically. Cookies help us to improve our website and the service that we provide to you, as well as allowing us to improve advertising. All browsers have the ability to decline cookies by changing the browser settings. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
3) Use of Your Information
The information that we collect and store relating to you is used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
a) To provide you with information requested from us, relating to our products or services.
b) To meet our contractual commitments to you, for example if you purchase a product from us.
c) To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
d) To protect ourselves and third parties, for example for the purposes of fraud prevention or to obtain legal advice.
If you are an existing customer, we may contact you with information about goods and services which may be of interest to you (unless you tell us not to).
If you are a new customer, we will only contact you for marketing purposes when you have provided consent and only by those means you provided consent for.
If you do not want us to use your data to send you marketing communications, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
4) Storing Your Personal Data
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
5) Disclosing Your Information
We share personal information with our trusted service providers and business partners, for example those that assist us with delivery or promotion of our products. We may also share information with third parties in the following circumstances:
a) Where we sell any or all of our business and/or our assets to a third party.
b) Where we are legally required to disclose your information.
c) To assist fraud protection and minimise credit risk.
d) To obtain advice from our legal or other professional advisors.
6) Third Party Links
You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies or use of your data, as we have no control over them.
7) Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below.
8) Contacting Us
Last updated: 14 July 2016
Terms of Sale
Please read these terms of sale carefully.
In these terms of sale, “we" means FormFormForm Limited (and “us" and “our" will be construed accordingly); and “you" means our customer or potential customer for products (and “your" will be construed accordingly).
3) Order process
The advertising of products on our website constitutes an “invitation to treat"; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.
In order to enter into a contract to purchase products from us, you will need to take the following steps: (i) you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) you enter your billing and if applicable a different shipping address; (iii) you will be transferred to the PayPal website, and PayPal will handle your payment or you will be asked to enter your credit card details; (iv) we will then send you an initial acknowledgement; and (v) once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.
We will not file a copy of these terms of sale specifically in relation to your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.
The only language in which we provide these terms of sale is English.
4) Price and payment
Prices for products are quoted on our website in GBP.
The price of the products does not include delivery.
Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.
The prices on the website include all value added taxes (where applicable).
Payment for all products must be made by PayPal OR debit/credit card.
We do not charge any transaction fees on credit card purchases, however your bank may charge fees. For information about this, please check your bank's terms and conditions.
Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.
6) Your warranties
You warrant to us that:
a) you are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;
b) the information provided in your order is accurate and complete;
c) you will be able to accept delivery of the products;
7) Delivery policy
We will arrange for the products to be delivered to the address for delivery indicated in your order.
We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 10 days of the date of our order confirmation. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 7 days of the later of receipt of payment and the date of our order confirmation.
8) Risk and ownership
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:
a) delivery of the products; and
b) receipt by us of full payment of all sums due in respect of the products.
We will be entitled to recover payment for the products even where ownership has not passed to you.
9) “Cooling off" period
You may cancel a contract to purchase a product or products at any time within 7 working days after the day you received the relevant product or products (subject to the limitations set out below).
You will not have any such right when any of the products have been unsealed or opened by you.
If you cancel a contract on this basis, you must inform us in writing and return the products to us immediately, in the same condition in which you received them. Products returned by you in accordance with this section will be refunded in full (including the cost of sending the products to you). However, you will be responsible for paying the cost of returning the product to us.
If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.
10) Statutory rights
Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).
If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.
12) Limitations of liability
Nothing in these terms of sale will limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any matter for which it would be illegal to limit or exclude, or attempt to limit or exclude, liability.
Subject to this, the products we sell are intended for personal use only and we will not be liable for any business losses (including without limitation loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time).
13) General terms
Images of products on our website are for illustrative purposes; actual products may differ from such images.
Our website contains ideas and suggestions of some of the many different ways in which you can use our products, and features real life examples of some of the more weird and wonderful uses that our customers have found for them. These ideas, suggestions and examples are for illustrative purposes only.
However, we cannot control the way in which our products are used (for example, the methods in which you implement our suggestions, or the surfaces or materials that you use with our products), or the associated environmental conditions. As a result, we cannot guarantee any particular results and so you should carry out your own tests to ensure that our products are suitable for your intended purpose. Most importantly this also means that, if you decide to carry out our ideas or suggestions, you do so at your own risk and you must take sensible precautions because we cannot be responsible for conditions or circumstances that are beyond our control.
Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.
If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.
No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.
You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.
Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.
Subject to the first paragraph of Section : these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.
These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have [non-]exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.
14) About us
Our full name is FormFormForm Limited.
Our registered office and principal trading address is Unit 2, 47 -49 Tudor Road, London E9 7SN, UK.
Our company registration number is 5256222
Our email address is [email protected]
Our principal phone number is +44 (0) 20 7998 0022
Our VAT number is 866656767