1) Information We Collect
In operating our website we may collect and process the following data about you:
a) Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
b) Information that you provide by filling in forms on our website, such as when you register for information, register for a free sample, enter a competition or make a purchase.
c) Information provided to us when you communicate with us for any reason.
When you use our website we gather analytics information about your device and browser in order to obtain statistical information regarding the use of our website and service. This information is purely statistical data about our visitors and the use of our site, and does not identify you personally.
3) Use of Your Information
The information that we collect and store relating to you is used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
a) To provide you with information requested from us, relating to our products or services.
b) To meet our contractual commitments to you, for example if you purchase a product from us.
c) To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
d) To protect ourselves and third parties, for example for the purposes of fraud prevention or to obtain legal advice.
If you are an existing customer, we may contact you with information about goods and services which may be of interest to you (unless you tell us not to). If you are a new customer, we will only contact you for marketing purposes when you have provided consent and only by those means you provided consent for. If you do not want us to use your data to send you marketing communications, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
4) Storing Your Personal Data
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
5) Disclosing Your Information
We share personal information with our trusted service providers and business partners, for example those that assist us with delivery or promotion of our products. We may also share information with third parties in the following circumstances:
a) Where we sell any or all of our business and/or our assets to a third party.
b) Where we are legally required to disclose your information.
c) To assist fraud protection and minimise credit risk.
d) To obtain advice from our legal or other professional advisors.
6) Third Party Links
You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies or use of your data, as we have no control over them.
7) Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below.
8) Contacting Us
Last updated: 14 July 2016