Contact Us


Product Support

If you have a customer support question, check out our FAQ, if you can't find the answer there, please email our lovely Customer Support Team at [email protected]

We aim to respond within 72 hours, please note that while we endeavour to respond to emails as quickly as possible, in order to keep our customer support team safe you may experience a delay in responses, please bear with us. 


The Press Pack includes key information about Sugru by tesa, images of Sugru in packs, images of Sugru in the studio, images of Sugru in action, images of Jane, the Sugru by tesa logo.

If you're a journalist and would like to request an interview from a relevant spokesperson, please email [email protected]. We love to hear from bloggers and social media influencers too.

If you would like to invite Jane to speak at an event you are organising, email [email protected] and make sure you include the following event details:

• Date

• Location

• Size

• Link

• Why Jane?

Sugru product samples are available for media and influencers on request. If you're a content creator with an engaged audience and exciting project ideas, please email [email protected] to explore partnership opportunities with our team.

Selling Sugru

If you'd like to stock Sugru in your store, we'd like to hear from you! Get in touch with our sales team by filling out the easy form here.

Right now, we have one distributor — for the Scandinavian region. We service all other territories directly. Our live territories are UK, Ireland, USA, Germany, Austria and Switzerland. We'll be rolling out to other territories as we grow.

Amongst our retail partners we're excited to count very well-known stores like the MoMA in New York, the Design Museum in London, the UK's favourite nationwide DIY retailer B&Q, Berlin's best art & design materials store Modulor, New York's oldest independent hardware store Garber's Hardware, and less well known but not less great champions for Sugru — LA's Fifth Floor Gallery, a design store that also organises art & design events in their area, New York's oldest independent longboard shop Uncle Funkys, who sell old school skateboards and provide skate lessons too, and Jane's lovely aunt and uncle's family-run pharmacy Mahony's Pharmacy in Kilkenny, Ireland.

A note of caution: We've been made aware of some unofficial resellers in some regions selling what they claim is Sugru. Be careful buying from these people, because we produce every single pack of Sugru in the world and we haven't supplied them. We can't vouch for its quality, and worse, it could be fraudulent.